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Telecom AI-Powered Decision Intelligence Platform
Turn Telecom Data Into Strategic Decisions—In Real Time
Executives can’t afford customer churn or network inefficiencies due to poor financial visibility. ZAKAA empowers telecommunications companies with AI-driven customer analytics, network investment optimization, and real-time profitability insights—so you can deliver superior connectivity while maximizing subscriber value.
Trusted by Top Public, Private, and Middle East Government Companies.
Built for Telecome & Communication
Drive better decisions, Real-time Insights
MIZANYA (ميزانية) – Budgeting Excellence
Budget faster across complex telecom operations and revenue streams
✦ Automated Budget Creation
Generate accurate budgets for Financial, Capex, and Opex across all departments with AI-driven suggestions tailored to government priorities.
✦ Multi-Revenue Stream Budgeting
Consolidate budgets across mobile, fixed-line, internet, and enterprise services.
✦ Capital Investment Planning
Manage large-scale network infrastructure investments and depreciation.
✦ Regulatory Compliance Budgeting
Plan for spectrum fees, licensing costs, and compliance requirements.
✦ Customer Lifecycle Cost Management
Budget acquisition, retention, and service costs per customer segment.
✦ Interconnection and Roaming Planning
Manage complex revenue sharing and cost allocation with partners.
TAKHTEET (تخطيط) – Strategic Planning
Plan network expansion and customer growth with precision
✦ Network Capacity Planning
Optimize infrastructure investments based on demand forecasts and coverage requirements.
✦ Customer Acquisition Strategy
Plan marketing investments and optimize customer acquisition costs across channels.
✦ Service Portfolio Planning
Develop and launch new services based on market demand and profitability analysis.
✦ Workforce Optimization
Plan staffing for customer service, technical support, and field operations.
✦ Technology Investment Planning
Strategic planning for 5G rollout, fiber expansion, and digital transformation initiatives.
AL-QARAR (القرار) – Telecom Analytics & Intelligence
Transform customer and network data into profitable insights
✦ Customer Analytics & Churn Prediction
Identify at-risk customers and optimize retention strategies.
✦ Network Performance Optimization
Monitor and analyze network quality, capacity, and utilization.
✦ Revenue Assurance Analytics
Detect revenue leakage and optimize billing accuracy.
✦ Market Competitive Intelligence
Track competitive positioning and pricing optimization.
✦ Service Profitability Analysis
Understand margins across different services and customer segments.
TAWFEER (توفير) – Telecom Cost & Profitability Optimization
Maximize profitability in competitive telecom markets
✦ Network Operations Cost Analysis
Detailed breakdown of infrastructure, maintenance, and operational costs.
✦ Customer Service Cost Optimization
Analyze and optimize call center, technical support, and field service costs.
✦ Marketing ROI Analysis
Measure the effectiveness of marketing spend across channels and campaigns.
✦ Infrastructure Utilization
Maximize return on network investments and capacity planning.
✦ Vendor Cost Management
Optimize relationships with equipment vendors and service providers.
RO’YA (رؤية) – Telecom Strategic Vision
Align every network investment with your digital transformation strategy
✦ 5G Rollout Strategy Alignment
Connect 5G investments with strategic market positioning.
✦ Digital Services Strategy
Align technology investments with new revenue stream development.
✦ Customer Experience Vision
Ensure all investments support superior customer experience goals.
✦ Market Expansion Planning
Strategic alignment for geographic and service expansion.
✦ Innovation Investment Tracking
Monitor progress toward digital transformation objectives.
CONSOLIDAR (كونسوليدار) – Financial Consolidation
Unify financial performance across complex telecom operations
✦ Multi-Service Line Consolidation
Integrate mobile, fixed-line, internet, and enterprise service financials.
✦ Network Asset Consolidation
Consolidate infrastructure investments and depreciation across networks.
✦ Geographic Market Integration
Combine financial performance across different service areas.
✦ Partner Revenue Consolidation
Integrate complex revenue sharing and interconnection agreements.
✦ Regulatory Financial Reporting
Automated generation of required telecom regulatory reports.
RISKRADAR BOT (ريسك رادار بوت) – Telecom Risk Intelligence
Proactive risk management for reliable telecommunications services
✦ Network Reliability Risk Monitoring
Real-time alerts for network performance and outage risks
✦ Customer Churn Risk Prediction
Early warning system for at-risk high-value customers
✦ Cybersecurity Risk Assessment
Monitor and protect against cyber threats to network infrastructure
✦ Regulatory Compliance Risk
Track changing telecom regulations and compliance requirements
✦ Competitive Risk Intelligence
Monitor competitive threats and market positioning risks
AMAN (أمان) – Telecom Governance & Quality
Secure Telecom Data for smooth telecommunications operations.
✦ Network Infrastructure Security
Advanced protection for critical telecom infrastructure.
✦ Customer Data Protection
Comprehensive privacy and security for subscriber information.
✦ Regulatory Compliance Management
Automated compliance with telecom regulations and standards.
✦ Cybersecurity for Networks
Specialized protection against network-specific cyber threats.
✦ International Compliance
Manage compliance across different regulatory jurisdictions.
JISR (جسر) – Telecom Systems Integration
Seamlessly connect all telecom systems for unified operations
✦ Network Management Integration
Connect network monitoring systems with financial planning
✦ Billing System Connectivity
Integrate complex billing systems with financial management
✦ Customer Service Integration
Connect CRM and support systems with operational planning
✦ Partner System Integration
Seamless integration with roaming partners and service providers
✦ IoT and 5G Integration
Connect new technology platforms with core business systems
RASD (رصد) – Telecom Performance Monitoring
Telecom and Communication Intelligence in Your Pocket
✦ Mobile Dashboard Access
Access critical Telecom KPIs, budget status, and performance metrics from anywhere.
✦ Network Quality Monitoring
Real-time tracking of network performance and service quality.
✦ Customer Experience Tracking
Monitor customer satisfaction and service experience metrics.
✦ Market Performance Monitoring
Monitor competitive positioning and market share trends.
✦ Revenue Performance Tracking
Real-time monitoring of revenue performance across all services.
✦ Offline Capability
Access essential telecom data even without internet connectivity for critical decision-making.
✦ Predictive Telecom Analytics
Forecast potential issues before they impact citizens.
Trusted by Industry Leaders
Why Leaders Choose ZAKAA – Because
Every Decision Counts.
ADNOC City Gas.
With ZAKAA’s Executive Dashboard, we’ve transformed the way we manage financial insights at ADNOC City Gas.
For the first time, our leadership has real-time visibility into business performance—allowing us to track sales, monitor customer growth, and manage receivables with precision. The intuitive, AI-powered platform provides:
This dashboard is a game-changer in our digital transformation journey, enabling faster, data-driven decision-making with total confidence.”
Believing in the power of resilience.
We’re 𝗜𝗦𝗢 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 in Management Systems.
Got questions?
We have answers.
Still have questions?
How does ZAKAA help reduce customer churn in telecom?
ZAKAA uses AI-powered advanced analytics to identify customers at risk of churn based on usage patterns, service issues, and competitive factors. This enables proactive retention strategies and personalized offers to retain valuable customers.
Can ZAKAA integrate with our existing BSS/OSS systems?
Yes. ZAKAA connects with major telecom BSS/OSS platforms, network management systems, and billing platforms through secure, telecom-standard APIs to ensure seamless data flow and operational integration.
How does ZAKAA handle complex telecom revenue recognition?
ZAKAA includes sophisticated revenue recognition capabilities designed for telecom complexity, including subscription services, usage-based billing, bundled services, and partner revenue sharing arrangements.
What telecom-specific KPIs does ZAKAA track?
ZAKAA monitors key telecom metrics, including ARPU, churn rate, customer acquisition cost, network utilization, service quality scores, and competitive market positioning.
How does ZAKAA support network investment planning?
ZAKAA provides comprehensive capital planning capabilities for network expansion, technology upgrades, and infrastructure optimization based on demand forecasts, coverage requirements, and ROI analysis.
Is ZAKAA compliant with local government regulations?
Absolutely. ZAKAA is built with a compliance-first design, ensuring adherence to Ministry of Finance regulations, local government policies, and regional requirements throughout the Middle East.
How long does Telecom implementation take?
Telecom implementations typically take 2-4 weeks, depending on complexity. Our team handles everything, including data migration, user training, and compliance verification.
Can Zakaa be customized for our specific industry needs?
Yes. Zakaa is adaptable to different sectors, offering tailored KPIs and insights based on your industry requirements.
Do I need a data team to use ZAKAA?
Not at all! Our intuitive platform is built for business leaders—no coding or technical expertise is required.
Ready to make better & faster decisions with an AI-driven decision support system?
Profit Margin
28.62%
+12.3% vs last quarter
High: 29.1%
Low: 18.2%
Avg: 24.8%
Regional Sales
