AI-Driven Hospitality & Tourism Analytics Platform

From Guest Experience to Profitability — With AI Intelligence and Integration

Hotels and resorts generate millions of data points daily — bookings, check-ins, reviews, energy usage, and costs. Yet, this data is scattered across systems and never speaks the same language. ZAKAA unifies your entire hospitality ecosystem under one intelligent AI layer. It continuously learns from guest behavior, market signals, and operational performance, transforming complexity into intelligent and actionable insights.

Trusted by Leading Hospitality & Tourism Enterprises

Hospitality & Tourism Solutions

The Hospitality Journey Through ZAKAA

MIZANYA (ميزانية) – Smart Budgeting & Forecasting

Automated hospitality budgeting with AI precision

✦ Atomates Budget Creation

Rolling forecasts across all hotel cost centers using predictive algorithms trained on historical, market, and guest data.

✦ AI Budget Simulation

Generates P&L budgets per property.

✦ Seasonality Models

Forecasts revenue and costs across occupancy cycles.

✦ Automated Overhead Allocation

Applies USALI-based distribution for staff meals, energy, and admin.

✦ Anomaly Detection

Flags over-underspending patterns across periods.

✦ Integrated with Opera

Micros, Material Control, and Infor SunSystems.

✦ Budgeting that's Proactive

Compliant, and learning every day.

TAKHTEET (تخطيط) – Strategic & Workforce Planning

AI-driven planning for occupancy, seasons, and service

✦ ZAKAA's AI models anticipate demand shifts

Staffing needs by analyzing Opera PMS occupancy, historical booking patterns, and local events.

✦ Predicts Room Demand

 F&B load by day, week, and event.

✦ Uses AI to Recommend

Staffing and cross-training schedules.

✦ Forecasts Manpower Cost

 Impact per department (Rooms, F&B, Spa, Admin).

✦ Suggests Dynamic Resource

Redistribution during peak demand.

✦ AI that Plans for You

Redistribution during peak demand.

AL-QARAR (القرار) – AI Hospitality Intelligence & Analytics

Decisions powered by continuous AI learning

✦ Intelligent Brain

That continuously learning from operational, financial, and guest data.

✦ AI Guest Sentiment Analysis

Scrapes Booking.com, Google Maps, TripAdvisor, and social media for real-time feedback sentiment.

✦ Predictive Revenue Management

Suggests rate adjustments to optimize RevPAR.

✦ Operational Efficiency Insights

AI monitors service speed, maintenance trends, and energy use.

✦ Menu Profitability Intelligence

Learns high-margin vs. low-margin items from Micros and Material Control.

✦ Market Intelligence Integration

Correlates STR trends with internal performance.

✦ AI that doesn't wait for Reports

 It detects, learns, and recommends instantly.

TAWFEER (توفير) – AI Efficiency & Optimization

Spend smarter, not smaller

✦ ZAKAA AI Evaluates Resource Utilization

comparing cost per occupied room, outlet, or event – suggesting ways to improve margins while maintaining guest satisfaction.

✦ Detects Utility Waste

and idle labor hours.

✦ Recommends Smarter

Allocations across departments.

✦ Aligns with Sustainability

and ESG metrics.

✦ AI that finds savings

without reducing experience.

RO’YA (رؤية) – Hospitality Strategic Vision Platform

From brand vision to AI-driven alignment

✦ Acts as an AI strategist

reading brand goals, guest vision, and market data to automatically align property objectives across regions and business units.

✦ Enhance Guest Experience

Through personalization, like when you define a goal, enhance guest experience ZAKAA:

– Reads strategic plans and service guidelines.
– Uses AI to map initiatives to USALI departments and cost structures.
– Recommends measurable KPIs: NPS, RevPAR, ADR, GOPPAR.
– Benchmarks with STR and external reviews for market position.
– Aligns performance forecasts directly with Infor SunSystems data.

✦ AI that Connects

brand vision → initiatives → measurable results.

CONSOLIDAR (كونسوليدار) – AI Financial Consolidation

From data accuracy to AI-driven transparency

✦ AI That Automates

Financial consolidation across multi-property operations.

✦ Consolidates P&L, Balance Sheet

 and Cash Flow with intercompany eliminations.

✦ Detects anomalies

and suggests reconciliation corrections.

✦ Generates AI Narrative Analysis

with visual explanations.

✦ USALI and IFRS compliant.
✦ Transparency Powered

by automation and intelligence.

RISKRADAR BOT (ريسك رادار بوت) – AI Compliance & Audit Assistant

Intelligent monitoring of operations and standards

✦ Your AI Auditor

continuously reviewing compliance across financial and operational processes.

✦ Validates USALI Structure

and GL mapping in Infor SunSystems.

✦ Detects Missing Reconciliations

Duplicate entries, or late postings

✦ Monitors Brand Standard

Adherence and audit readiness

✦ Generates compliance summaries

for owners and auditors automatically

✦ AI that Audits

verifies, and advises — before the audit arrives.

AMAN (أمان) – Data Governance & Trust

Secure, compliant, and AI-audited

✦ ZAKAA Enforces PDPL, GDPR

and NDMO frameworks with intelligent data control.

✦ Classifies guest

and staff data automatically.

✦ Applies AI-powered

Anomaly detection for security.

✦ Full Traceability

and audit logs for every transaction.

✦ Integrated with NCA Frameworks

for hospitality cybersecurity.

✦ AI that Protects Trust

as carefully as it manages data.

JISR (جسر) – Integration & Connectivity Hub

The AI bridge between all hospitality systems

✦ JISR ensures every system

Speaks the same AI language.

✦ Opera PMS

Rooms, reservations, occupancy.

✦ Micros Fidelio

F&B sales, cost, and margins.

✦ Material Control

 Inventory and consumption analytics.

✦ Infor SunSystems

 Financial accounting and GL linkage.

✦ STR

External benchmark data streaming.

✦ ZAKAA turns fragmentation

into intelligent orchestration.

RASD (رصد) – AI Mobile Intelligence

Hospitality & Tourism Intelligence in Your Pocket

✦ Executive Mobile App

Delivers AI-powered dashboards to every executive’s pocket.

✦ Real-time KPIs

Cccupancy, RevPAR, GOPPAR, NPS.

✦ Predictive Alerts

for cost overruns, low satisfaction, or service delays.

✦ Approve Forecasts

or transfers instantly.

✦ Works Online

and offline across mobile devices.

✦ AI mobility

Insights that move with you.

RADAR (رادار) – AI Risk & Performance Monitor

Detect risks before they hit operations

✦ Predictive AI to Monitor

early warning signs across operations, finance, and guest experience.

✦ Detects revenue drops

From OTA cancellations.

✦ Predicts guest dissatisfaction

From feedback patterns.

✦ Identifies Operational Bottlenecks

and cost overruns.

✦ Issues early alerts to the GM

Rooms Director, or Controller mobile dashboards.

✦ AI foresight

That prevents operational surprises.

MOGEZ (موجز) – AI Daily Flash Report

Start every morning with your AI summary

✦ Generative AI to compile

Daily Flash Report for GMs, F&B Directors, Rooms Division Managers, and Financial Controllers — auto-delivered to mobile before sunrise.

✦ Each Morning, ZAKAA writes

your executive brief:

– Daily occupancy, revenue, and GOPPAR changes.
– AI-analyzed guest sentiment from Booking.com & TripAdvisor.
– Variance vs. budget and forecast.
– F&B outlet performance and cost efficiency.
– Predictive recommendations for the day’s priorities.

✦ AI that writes your daily story

before you wake up.

Trusted by Industry Leaders

Why Leaders Choose ZAKAA – Because
Every Decision Counts.

ADNOC City Gas.

With ZAKAA’s Executive Dashboard, we’ve transformed the way we manage financial insights at ADNOC City Gas.
For the first time, our leadership has real-time visibility into business performance—allowing us to track sales, monitor customer growth, and manage receivables with precision. The intuitive, AI-powered platform provides:
This dashboard is a game-changer in our digital transformation journey, enabling faster, data-driven decision-making with total confidence.”

Believing in the power of resilience.

We’re 𝗜𝗦𝗢 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 in Management Systems.

Got questions?

We have answers.

Still have questions?
How does ZAKAA help improve guest satisfaction in hospitality?

ZAKAA monitors guest satisfaction metrics, preferences, and service quality in real-time, enabling proactive service recovery and personalized experiences that drive loyalty and positive reviews.

Can ZAKAA integrate with our existing PMS and booking systems?

Yes. ZAKAA connects with major property management systems, central reservation systems, and online travel agency platforms through secure, hospitality-standard APIs.

How does ZAKAA handle seasonal variations in hospitality planning?

ZAKAA includes sophisticated forecasting models that account for seasonal patterns, local events, holidays, and market conditions to optimize staffing, pricing, and inventory planning.

What hospitality-specific KPIs does ZAKAA track?
ZAKAA monitors key hospitality metrics including RevPAR, ADR, occupancy rates, guest satisfaction scores, staff productivity, food & beverage margins, and customer acquisition costs.
Is ZAKAA compliant with local government regulations?
Absolutely. ZAKAA is built with compliance-first design, ensuring adherence to Ministry of Finance regulations, local government policies, and regional requirements throughout the Middle East.
How long does tourism implementation take?
Tourism & hospitality implementations typically take 2-4 weeks depending on complexity. Our team handles everything including data migration, user training, and compliance verification.
Do government users need technical training?
Not at all! Our platform is designed for government executives and staff—no coding or technical expertise required. We provide comprehensive training and ongoing support.
Can Zakaa be customized for our specific industry needs?

Yes. Zakaa is adaptable to different sectors, offering tailored KPIs and insights based on your industry requirements.

Do I need a data team to use ZAKAA?

Not at all! Our intuitive platform is built for business leaders—no coding or technical expertise is required.

Ready to make better & faster decisions with an AI-driven decision support system?

Profit Margin
28.62%
+12.3% vs last quarter
High: 29.1%
Low: 18.2%
Avg: 24.8%
Regional Sales
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