Terms of Service

1. Introduction

Welcome to Zakaa (“we,” “our,” or “us”). Zakaa is an AI-driven Enterprise Performance Management (EPM) and Advanced Analytics platform designed to support financial planning, budgeting, and strategic decision-making.

By accessing or using Zakaa’s services, you agree to these Terms of Service. If you do not agree, you must discontinue use immediately.

2. User Eligibility

• You must be 18 years or older to use Zakaa.
• You are responsible for ensuring that your use of Zakaa complies with local regulations and policies.

3. License to Use Zakaa

• Zakaa grants you a limited, non-exclusive, non-transferable license to access and use its platform for lawful business purposes.
• You may not:
• Modify, reverse-engineer, or attempt to extract source code.
• Use Zakaa for fraudulent or unauthorized activities.
• Share your credentials or unauthorized access to the platform.

4. Subscription and Payment Terms

• Zakaa operates on a subscription-based model, with fees based on selected plans.
• Subscription payments are non-refundable, except where required by law.
• Failure to make timely payments may result in account suspension.

5. Data Ownership and Usage

• Users retain ownership of their uploaded financial data.
• By using Zakaa, you grant us permission to process and analyze data for AI-driven insights.
• Zakaa may aggregate and anonymize data to improve its AI models without compromising user confidentiality.

6. Service Availability and Changes

• Zakaa aims for 99.9% uptime, but we do not guarantee uninterrupted access.
• We reserve the right to modify, suspend, or discontinue services with notice.

7. Account Termination

Zakaa may terminate accounts that:

• Violate these terms.
• Engage in fraudulent activities.
• Fail to comply with applicable laws.

8. Liability Disclaimer

• Zakaa is provided “as-is” without any warranties.
• We are not responsible for financial decisions made using our platform.
• In no event shall Zakaa be liable for indirect, incidental, or consequential damages.

9. Dispute Resolution

• All disputes shall be governed by the laws of the country where the Zakaa entity operates.
• Disputes must first be resolved through negotiation; if unresolved, they will be subject to arbitration.

10. Changes to Terms

• Zakaa may update these terms at any time, with notice to users.
• 11. For any inquiries, contact support@zakaa-dpc.ai